1. You undertake
Receive the goods ordered and pay the agreed price for them.
If the details you have provided on your registration form change, you must update them immediately.
By using litafol.com , you agree to and must comply with these Terms and Conditions of Sale.
2. Our rights
If the Customer attempts to interfere with the operation or stability of the litafol.com website, we may, without prior notice, restrict, suspend or terminate the Customer's access to the e-shop or cancel the Customer's registration.
We, LITPLASTMET UAB, may temporarily or permanently discontinue the operation of the e-shop without prior notice to you in the event of important circumstances.
We, LITPLASTMET UAB, may unilaterally change the terms of these Terms and Conditions.
3. We commit to
To enable you to make proper use of the services provided by the litafol.com website.
Deliver the goods you have ordered, to the address you have specified and within the agreed delivery period.
We, LITPLASTMET UAB, in the event of important circumstances preventing us from delivering the goods you have ordered, undertake to offer you an analogue product, and if you refuse to accept the analogue product, to refund the money paid.
4. Delivery of goods
The goods are delivered by us or by an authorised representative.
At the time of delivery, you must check the condition of the goods with us or our authorised representative.
Once you have signed the data recorder or paper delivery confirmation provided by us or a representative of the transport company without comments, the items in the consignment will be deemed to be in good order and the consignment will be handed over in the same order.
If you notice any external damage to the items in the consignment (breakage(s), dent(s), scratch(s), corrosion damage(s), etc.), you have the right to refuse to accept them and to inform us as soon as possible, and to note this on the consignment note.
Once you have accepted the goods and signed the bill of lading without any comments, the consignment will be deemed to have been delivered in good order and you will have no complaints about the goods in the consignment.
5. Returning items
In accordance with Article 6.362 Exchange and return of goods | Civil Code of the Republic of Lithuania. Sixth Book. Law of Obligations https://www.infolex.lt/ta/12755:str6.362
The wording of this Article shall enter into force on: 2017-11-01
Version of the act in force from: 2017-11-01
Status of the legislation: in force
1. The buyer shall have the right, within fourteen days of the handing over of the non-food items to him, unless the seller has set a longer time limit, to replace the purchased items with similar items of a different size, shape, colour, model or completeness at the place of purchase or at any other place specified by the seller. If the exchange results in a price difference, the buyer must pay the seller the recalculated prices.
2. If the seller does not have items suitable for replacement, the buyer shall have the right to return the items to the seller within the time limit set out in paragraph 1 of this Article and to recover the price paid for them. The seller must reimburse the buyer the price paid by the buyer without delay, but at the latest within fourteen days of the date of return.
KEISTA:
Law No XIII-64 of 08.12.2016 (from 01.11.2017)
(TAR, 2016, No 2016-29145)
3. The buyer's request for replacement is granted if the goods have not been used, are not damaged, have retained their usable qualities and have not lost their merchantable appearance, and if the buyer has proof that he bought them from the seller.
4. The procedure for exchanging and returning items, as well as the list of non-exchangeable and non-returnable items, are set out in the Retail Rules.
KEISTA:
Law No XII-700 of 19 December 2013 (from 13 June 2014)
(TAR, 2014, No 2014-00069)
INFOLEX NOTE: Pursuant to Law No XIII-64 of 08.12.2016 (TAR, 2016, No 2016-29145), it is established that the fourteen-day time limit set out in Article 3.362(2) shall apply to consumer sales contracts concluded after the entry into force of Law No XIII-64 (01.11.2017).
17. The consumer's claim for replacement of the purchased goods of adequate quality with similar goods or for a refund for the reasons set out in Article 6.362 of the Civil Code may be met only if the seller agrees after the purchase of the goods:
17.14. electrical machinery and apparatus, sound recording and reproducing apparatus and television video and sound recording and reproducing apparatus (Combined Nomenclature codes 8501 to 8548);
https://www.e-tar.lt/portal/legalAct.html?documentId=712337a0164711e4afafe56485a7e49a
In 2014, the new European Union requirements on consumer protection came into force in Lithuania as part of the implementation of the Consumer Rights Directive (2011/83/EU). The new provisions on distance selling include:
Articles 6.228(7) - 6.228(11) of the Civil Code of the Republic of Lithuania;
The Law of the Republic of Lithuania on Consumer Rights Protection;
Retail Trade Rules (Resolution of the Government of the Republic of Lithuania on the Approval of Retail Trade Rules).
Withdrawal from a distance contract and legal consequences of withdrawal
The consumer has the right to withdraw from a distance contract within 14 days of receiving the goods or signing the service contract, without giving any reason. The consumer must return the goods to the trader without delay and at the latest within 14 days of the date of the notification of withdrawal to the trader.
The consumer can also withdraw from the contract by giving a clear notice of withdrawal or, if he or she prefers, by filling in a free-form withdrawal form.
The consumer must send or hand over the goods to the seller, unless the contract provides for the seller to collect the goods himself. The direct costs of returning the goods should be borne by the consumer, unless the distance contract provides that these costs are to be borne by the trader. The costs of return are also borne by the seller in cases where the seller has not properly informed the consumer that these costs will be borne by the consumer.
The consumer may return the quality product to the seller and withdraw from the contract if the product has not been used, is in good condition, has retained its usable qualities, is in good condition and has documents proving that the consumer bought the product from the seller and, if applicable, the product's guarantee. Proof of purchase may include a cash register receipt, a sales receipt, a VAT invoice, an invoice, a payment card statement, a payment card reader receipt, etc. If the consumer has not retained the document of purchase and sale of the goods, the goods may only be exchanged or any other requirements of the consumer as specified in the consumer's request may only be fulfilled with the agreement of the seller.
Upon receipt of the consumer's statement of withdrawal, the trader must reimburse the consumer in full without delay and within 14 days at the latest. The delivery costs paid by the consumer must also be refunded, unless the consumer had chosen a delivery method other than the cheapest one offered by the trader. The trader may not refund the amounts paid by the consumer until the goods have reached the trader or until the consumer provides proof that the goods have actually been dispatched.The refund is due when the returned goods have been received and their merchantable condition has been assessed
*For private individuals, goods of good quality and in conformity with the order cannot be returned and are not exchangeable. The right to withdraw from a distance contract within 14 (fourteen) days without stating a reason does not apply to legal persons (entrepreneurs). Defective goods must first be submitted to the Seller's after-sales service and only after it has been established that the goods cannot be repaired shall they be replaced and/or returned.
6. Responsibility
You are fully responsible for the accuracy of the data provided in the registration form. If you do not provide accurate data on the registration form, we will not be liable for any consequences arising from this.
You are responsible for your actions when using the litafol.com e-shop
You are responsible for the transmission of the identification code to third parties. If third parties use your identification code, you are responsible for the actions of the third party.
We are not responsible for the information contained on other companies' websites, even if you access these websites via links on the litafol.com e-shop.
In the event of damage, the party at fault shall indemnify the other party for the loss suffered.